Need help with your WordPress site?

Do you need help with your WordPress site? We can help!

  • Hacked WordPress sites 🐱‍💻
  • Slow WordPress sites 🐌
  • WordPress Errors ⚠
  • Advanced Troubleshooting 🛠

We can help with..

Hacked WordPress Site.

Your WordPress site has been hacked, or you cannot keep it online due to ongoing attacks.

Slow WordPress Site

Your WordPress has slowed down; accessing the admin backend and checkouts are slow.

WordPress Errors

Your WordPress site doesn’t load or has random errors. Trying to complete a task results in a WordPress error.

Server Management

Do you have a VPS or Bare Metal server? We can provide Server Administration Support.

Support Plans 🆘

Below are our WordPress and WooCommerce support plans.

These monthly commitments automatically renew, but you can choose to stop the automatic renewal at any time.

All pricing is in CAD (Canadian Dollars)

Chat Access

$200/year

Our chat package provides access via popular chat platforms.

You can ask questions, receive critical feedback, and get answers.

WhatsApp, Google Chat Access

Responses within Business Hours

Discounted Hourly Rates

No guaranteed response time.

MOST POPULAR

Basic Support

$100/month or $1000/year

2 Hours of WordPress Support

48 Hour Turn Around

Email and Chat Support

Discounted Hourly Rates

Server Support

Monthly Server Optimization

Emergency Support

Pro Support

$200/month or $2000/year

4 Hours of WordPress Support

48 Hour Turn Around

Email/Chat Support

Discounted Hourly Rates

Server Support

Monthly Server Optimization

Emergency Support

Premium Support

$800/month $8000/year

12 Hours of WordPress Support

4 Hacked Site Cleanups per year.

Email/Chat/Phone Support

Discounted Hourly Rates

Server Support

Monthly Server Optimization

Emergency Support

Frequently Asked Questions

We’ll ask you to send over your credentials after the initial sign-up process. You’ll receive an email with instructions on how this will be done securely.

Once you sign up, we’ll have your plan set up within 24-48 hours. Everything from speed improvements to security optimization will be addressed by our team automatically.

We’ll send you a series of introductory emails detailing how to effectively submit requests, the best screen capture tools and other ways to get the most value out of your plan.

Websites with advanced functionality like this require our Advanced Plan. They take more resources for us to manage, so making sure you’re on the right plan means we’ll be able to dedicate what’s needed to keep your website secure, fast and running smoothly.

We’ll work with anybody regardless of their hosting provider. We understand that different websites have different needs and that people have realistic budgets that they have to meet. We provide fully managed shared hosting services for each site, so hosting is never an issue.

This is a direct quote from a client, and it’s a valid question.

We believe WordPress core and plugin updates are necessary. However, in rare circumstances, updates can be delayed but never skipped or ignored.

As with any software, updates include new features, bug fixes, and security patches. If you don’t update, issues might arise.

  1. It’s more likely that your site will be hacked. It might not be tomorrow or next month, but it will happen at some point.
  2. Some functions might stop working. Updates will include changes to ensure your website continues to function properly
  3. Supporting new versions of PHP. WordPress runs on PHP, and newer versions are being pushed faster than before. You might not need to upgrade for 2 years, not its every 6 months.

A WordPress care plan aims to update plugins on a recurring schedule, typically weekly. Problematic updates are noted and held back until resolved. Updating plugins frequently leaves less of a gap between updates to potentially cause an issue.

We care for many WordPress sites and are active in the WordPress community. Therefore, we have an ear on the ground, are alerted when a plugin update has issues, and hold off on updating it.

The same applies to security updates, we will know quickly about the affected plugin and force updates immediately.

Need a Custom Plan?

Are the above plans not a good fit? Are you looking for a specific feature that is unavailable on the plan you want?
Book a free consultation, and we can work with you to make a custom plan that fits your needs.

How it works

We make it a point to ensure that our process is simple for you and your clients. Just onboard, and everything else flows.

Purchase a Support plan

Sign up for a Support Bundle based on your current WordPress or WooCommerce site needs.

If you need help, you can always reach out and book a 15-minute free consultation.

We’ll handle the rest.

Sit back and relax as we fix your WordPress and WooCommerce issues!

Everyone is happy

Once your issue is resolved, you’ll receive a root cause analysis, post-mortem, and the resolution or recommendations.

Why choose We Power WP?

All our care plans include fantastic features and value-added services to make your life much easier.

Our goal is for you to rest easy, knowing everything is taken care of.

Our Personal Touch

We only win when our clients do. We’ll have your back and make sure every experience is positive.

Managed Hosting

Our care plans are also available with our managed WordPress hosting service.

Server Team

Not only do we take care of your websites, but we also have a knowledgeable server team.

Technical Knowledge

Our team has expert-level technical knowledge to provide quick resolution times and proper root cause analysis.

Client Investment

We work hard to understand our clients’ needs and issues, fully immersing ourselves in their situations to provide the best service possible.

Documentation

We document your WordPress site internally to ensure we are fully aware of your setup. This ensures that support requests are handled quickly and efficiently.

Emergency Support

Get access to our Emergency Support phone line. If your site experiences a critical issue, we’ll be available.

* Emergency Rates Apply.

Some Statistics about our Service

  • Managing over 200+ WordPress and WooCommerce Instances
  • Over 10TB of Data Backuped up Monthly
  • Blocking over 150,000 malware, brute force and resource-based attacks.
  • Processing over 500 WooCommerce orders a day.
  • Successfully delivering 1000 emails each day.
  • Reporting 5-10 Plugin Issues to Developers each Month
  • Only once hacked site clean-up for 2022.

Let’s work together

We’d love to hear from you! Send us a message using the form below, or email us at [email protected]

See what we’re made of…

Uncertain? We’ll provide you with a 15-day free trial of our services free of charge. Please contact us directly for more information.

Do you run an agency?

Are you an agency? Are you managing multiple clients’ websites on your own? We have special agency pricing available. Please contact us directly for more information.

Not quite ready?

Hey, we get it, our plans are not for everyone. That’s why we offer an affiliate program where you’ll earn $50 per referral. No minimum of referrals is required. When your referral pays, you’ll get your referral credit! Please contact us directly for more information on our affiliate program.

Option 1: Purchase a Care Plan

Purchase a Care Plan or Care Plan + Hosting Bundle above.

Option 2: Book a Free Consultation

Option 3: Fill out the form below

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