Agency Support
We’ll work in the background to help you speed up, secure, and maintain your WordPress and WooCommerce infrastructure and websites.
Our services will help if…
WordPress and WooCommerce
You have an agency that creates WordPress or WooCommerce websites and storefronts.
High Level WordPress
You’re looking for a long-term technology partner that understands WordPress from top to bottom.
Communication
You love clear communication and hands-on support.
Not Just WordPress
You’re looking for a technical resource that understands hosting infrastructure and supporting technologies—cloud, VPS, Bare Metal, Email, DNS and more.
Business and Technology
You need sharp technical skills paired with business acumen—a keep-it-simple attitude with long-term sustainable business decision-making thoughts—a fractional CTO.
Root Cause Analysis
You require appropriate RCA (Root Cause Analysis) to ensure you have complete insight into problems and issues.
Proactive Support and Audits
You’re looking for ongoing support and audits of your entire infrastructure and clients’ websites. Monitoring helps identify issues before it affects your customers.
Need a Vacation?
You need to be able to take a vacation and not worry that your business will crash and burn due to technical issues or catastrophes. A worry-free button that turns on vacation mode.
Industry Standards and Documentation
You need industry standards and appropriate documentation of your business’s technology infrastructure.
Infrastructure Support and Audits
You’re looking for ongoing support and audits of your entire infrastructure and clients’ websites. Monitoring helps identify issues before it affects your customers.
Hacked WordPress Sites
Your WordPress site has been hacked, or you cannot keep it online due to ongoing attacks.
Slow WordPress Site
Your WordPress has slowed down; accessing the admin backend and checkouts is slow.
GridPane Support
You’re using GridPane and require more than what GridPane Support provides. Including proactive monitoring of slack alerts and infrastructure planning.
Server Management
Have a VPS or Bare Metal server? We can provide Server Administration Support.
RunCloud Support
You’re using Runcloud and require advanced support and maintenance.
WordPress Errors
Your WordPress site doesn’t load or has random errors. Trying to complete an action results in a WordPress error.
Great, but why?
We Power WP, a brand of LMT Solutions was created by Jordan Trask after having collected several long-term clients needing help with WordPress. As a long-time student of technology, and wanting to help people with their problems. Jordan started answering questions and providing his hot takes in various WordPress Facebook groups and other communities.
At some point, Jordan started seeing a gap in support for WordPress and everything in and around WordPress that is most commonly required for a business or organization. And so We Power WP was born to provide the necessary maintenance and support that goes above and beyond most WordPress hosting providers and the many maintenance or support WordPress companies.
Another gap was seen when it came to WordPress Agencies supporting their clients on various hosting platforms or their hosting infrastructure. Seeing unrealistic promises and ultimately falling short by other vendors in the WordPress space. Jordan saw an opportunity to provide agencies with a means to eliminate the stress and uncertainty of supporting clients.
No matter your business, either Agency with WordPress clients that have their hosting infrastructure or utilize shared hosting. We Power WP can provide Agencies with the support necessary to be successful, providing stress-free answers to their WordPress and technology woes.
What do you support?
We support a number of services and technology related to WordPress; here’s a short list.
- Popular Shared Hosting platforms GoDaddy, Siteground and more.
- Popular cloud platforms OVH, AWS, GCP and more.
- Popular VPS providers Vultr, Upcloud, Digital Ocean and more.
- Popular bare metal providers DataPacket, OVH and more.
- Popular SaaS WordPress products Runcloud, Cloudways, GridPane, SpinupWP and more.
- Popular Control Panels cPanel, CyberPanel and Direct Admin
- Custom server deployments utilizing LAMP/LEMP stacks.
- Nginx, Openlitespeed and Litespeed Enterprise.
- MySQL, MariaDB, Percona, Redis, Elasticsearch.
- Linux Operating Systems Ubuntu, Debian, Redhat, CentOS and more.
- Email service providers, Microsoft 365, Google Workspace, Zoho, Migadu and more.
- Cloudflare and its various product offerings.
If you don’t see a specific technology on the list above, we most likely support it! Just contact us for more information.
Agency Plans
Agency Access
Our agency Access plan provides access to discounted hourly rate, and Email, SMS and Phone support.
$300/quarterly CAD
Email, SMS and Phone Support.
Discounted Pay-As-You-Go hourly rate.
1 Hour of Email, SMS and Phone Support per month.
Charged in 15-minute increments.
90% of incidents are resolved in 15-minutes.
Access to Custom Commands for GridPane and Enhance
One-hour onboarding meeting.
2 Hours of Email, SMS and Phone Support
Access to Custom Monitoring for GridPane and Enhance
Priority support.
Yearly Review Meeting
Agency Basic
For medium-sized Agencies with multiple servers and high-profile clients.
$100 Setup + $600/quarterly CAD
One-hour onboarding meeting.
2 Hours of Email, SMS and Phone Support
Charged in 15-minute increments.
90% of incidents are resolved in 15-minutes.
Priority support.
Access to Custom Commands for GridPane and Enhance
Custom Monitoring and Slack for GridPane and Enhance
Yearly Review Meeting
Agency Pro
For medium-sized Agencies with multiple servers and high-profile clients.
$200 Setup + $600/month CAD
Includes a two-hour onboarding meeting.
6 Hours of Email, SMS and Phone Support
Charged in 15-minute increments.
90% of incidents are resolved in 15-minutes.
Priority support over basic agency plan members.
Discounted hourly rate after hour exhaustion.
Access to Custom Commands for GridPane and Enhance
Custom Monitoring and Slack for GridPane and Enhance
Quarterly Review Meeting
8 Hours of Email, SMS and Phone Support
Monthly Review Meeting
Agency Advanced
For medium-sized Agencies with multiple servers and high-profile clients.
$200 Setup + $800/month CAD
For medium-sized Agencies with multiple servers and high-profile clients.
Includes a two-hour onboarding meeting.
8 Hours of Email, SMS and Phone Support
Priority support over basic agency plan members.
Discounted hourly rate after hour exhaustion.
Custom Commands for GridPane and Enhance
Custom Monitoring and Slack for GridPane and Enhance
Priority Feature Voting for Custom Code
Monthly Review Meeting
Pay-as-you-go Agency Support
We off Pay-as-you-go service in hour blocks.
Email, SMS and Phone Support
Minimum 30 minute per incident
Need a Custom Plan?
Are the above plans not a right fit? Are you looking for a specific feature unavailable on the plan you want?
Book a free consultation, and we can work with you to make a custom plan that fits your needs.
Agency Frequently Asked Questions
Contact
We’d love to hear from you! Send us a message using the contact form or email us at [email protected]
Book a Free Consultation
Let’s connect. Book a free 15-minute consultation to talk through what you’re looking for and how I can support you.
Community Contributions
We’re proud to be an active part of the Managing WP community—offering support, sharing knowledge, and helping others navigate the challenges of WordPress management. Whether you’re a DIYer or just getting started, there’s a wealth of free tools and shared wisdom available. We believe in giving back and making it easier for everyone to build, manage, and grow their sites with confidence.
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